No Regret Swap
Change your mind, no penalty. Swap any game you bought for another one — at the same price you paid.
How it works
Three quiet steps. No clock drama.
Step 1
Buy a game
Every game you buy enters its No Regret Swap window automatically.
Step 2
Try it
- Pick up in store — 3 days from pickup.
- Post (mail order) — 3 days for shipping + 3 days to try. If the parcel runs late, just contact us.
Step 3
Swap if you want
If it's not for you, swap it for another game at the same price you originally paid — no value loss.
Your two windows
Each delivery method has its own window. They don't combine, and they don't shrink.
Pick up in store
From the moment you collect your game
3days
Post (mail order)
3 days shipping + 3 days to try
3 + 3days
A purchase made at any hour of the day gets its full window in calendar days. No partial days. If a postal delivery takes longer than 3 days, contact us and we'll extend your trial fairly.
Real examples
Two ways it might play out.
Animal Crossing → Super Mario 3D World
- 1Sarah picks up Animal Crossing for $55 on 5 May. Her window runs until 8 May.
- 2After two evenings, it's not for her.
- 3She swaps for Super Mario 3D World — also $55.
The full $55 she paid carries over.
Nintendo Switch Sports → The Legend of Zelda
- 1Tom orders Switch Sports for $55 — by post. Ships 5 May, lands 8 May.
- 2His trial runs 3 days from delivery — until 11 May.
- 3He swaps for Zelda — $60.
His $55 carries over. He just tops up the $5 extra.
In both cases, the original price carries over fully — no restocking fee, no value loss. The game each player swaps into doesn't get a fresh No Regret window, so the deal stays fair on both sides. If a postal parcel arrives late and eats the trial, just contact us — we'll extend it.
Common questions
Who and what qualifies?
No Regret Swap is for registered RepoSwitch accounts — guest checkouts don't qualify, since the window is tied to your account.
Eligible games are any you bought outright through RepoSwitch. Games received through a swap (including the next game you swap into) don't qualify — otherwise the same item could be cycled forever.
Can I get a refund or store credit instead?
It's swap-only. You exchange the game for another at the same price you originally paid — no cash refund or store credit involved.
What if I miss the window or my parcel arrives late?
We budget 3 days for shipping on every postal order. If your parcel takes longer than that — or anything else cuts your trial unfairly short — just contact us. We'll extend the window so you still get a fair chance to try the game.
If you simply ran past the window with no shipping issue, the standard trade-in still applies at the current cash value.
What if the game is damaged?
The game has to come back in the condition you received it. Damage, missing artwork, or heavy scratches mean it falls outside the No Regret window.
Can I extend the window myself?
Not directly — but our team adjusts it case-by-case for shipping delays and genuine edge cases. Reach out and we'll handle it.
Can I combine it with other promos?
No — No Regret Swap can't be stacked with other promotions or discounts. It applies on its own to eligible purchases.
Ready when you are
Pick a game from your library and swap it for another — your No Regret window has you covered.