01 / The window
How long you have
Counted in calendar days from when you collect the game, or from the day we post it. The time of day doesn't cut it short.
Collected
14days- Day 0You collect it
- Day 14Last day to swap
Posted
18days- Day 0We post it
- ~3It reaches you
- Day 18Last day to swap
Parcel slow and eating into your time? Contact us and we'll extend it.
02 / Where you'll see it
From order to swap
Three places it shows up, drawn with the example above.
- 1
After you order
Your order confirmation says the game is covered and how long you have. - 2
In My Games
While the window is open, the game shows No Regret Swap active with what it counts for. - 3
When you swap
On /swap, switch to You send: the game carries an NRS badge and takes that off your swap.
03 / The rules
What counts
Which games
Pre-owned games you get from us, bought or swapped, including a pre-owned copy you order before it's in. Not a new copy, and not a game you got through No Regret Swap itself.
How it's priced
It counts at the price you paid or our current selling price, whichever is lower. Our current selling price is what we sell the same version for on the day you swap, before any sale. What it counts for is at least the game's usual trade-in value. If the game you pick costs more, you pay the extra; if it costs less, the rest comes back to you as Repo Credits. It doesn't combine with other promotions.
With other games
A No Regret Swap game goes towards the first game you add to get. Other games you send can go towards the same game, or towards the rest of your swap.
Postage
By post, the game you get with No Regret Swap doesn't count towards free shipping. If you only send No Regret Swap games, our prepaid postage costs the Standard post price, unless it's the first parcel you send us, or you can post them yourself.
What it needs
The game back as you got it: case, artwork, no damage or heavy scratches.
Once per game
The game you swap into doesn't get a No Regret Swap window of its own.
Good to know
Questions people ask
Can I get my money back instead?
No. No Regret Swap is a swap, not a refund: your game counts towards another one. Pick a cheaper one and the rest comes back as Repo Credits.
I checked out as a guest
You're covered too. Sign up free with the same email to link your order, or email info@reposwitch.com.au with your order number before your window ends and we'll arrange it.
I missed the window
Your game can still be swapped at its normal swap value. If a slow parcel or something else cut your time short, contact us and we'll look at it.
Not sure about a game?
Swap it while your window is open.